Privacy Policy

tangleteezesale.com attaches great importance to the protection of user personal privacy information. This Privacy Policy elaborates on how we collect, use, store, protect and manage your personal information when you browse, register accounts, place orders and use various services on our website. We solemnly promise that we will strictly abide by the principles of legality, rationality, necessity and confidentiality to protect all personal information of users. We will not collect user information in an improper way, nor will we disclose, sell, rent or transfer your personal privacy information to any third party without your explicit permission. This policy applies to all users who access and use the services of tangleteezesale.com.

When you use the services of tangleteezesale.com, we will collect necessary information in accordance with the normal operation of the platform, which is divided into two categories: active information provided by users and passive information automatically collected by the system. The information you actively provide includes the account username, login password, receiving name, receiving address, contact phone number, email address, payment related information and order information filled in during account registration and order placement. These information are mainly used to complete order processing, product delivery, after-sales service and account management. The automatically collected information includes your browsing track, page residence time, device model, network environment and other anonymous data when accessing tangleteezesale.com. Such information is only used for analyzing platform operation data, optimizing website functions and improving user shopping experience, and will not be associated with your personal real identity.

All the user information collected by tangleteezesale.com will only be used within the agreed scope of this Privacy Policy, and we will not expand the use scope without authorization. First, we use your receiving information and contact information to complete order delivery, logistics notification and after-sales communication, ensuring that your purchased Tangle Teezer products can be delivered accurately. Second, your account information is used to realize account login, order query, order management and member service functions on the platform. Third, we use anonymous browsing data to optimize the page layout, product display and service process of tangleteezesale.com, so as to make the website more in line with user usage habits. In addition, we may send you platform activity reminders, product updates and service notifications through your reserved email address press@tangleteezesale.com and other contact methods, and you can choose to unsubscribe from such notification messages at any time.

tangleteezesale.com adopts multiple technical and management means to protect your personal information security. We use professional data encryption technology to encrypt and store all sensitive user information such as passwords, contact information and payment information, to prevent information leakage, tampering and loss in the process of data storage and transmission. Our website server is equipped with perfect network security protection system to resist network attacks, illegal intrusion and other risks. User personal information will be stored in a dedicated secure server, and only authorized internal staff can access relevant data, and all access records will be retained for inspection. We will keep your information during the period when you use the platform services. When you apply for account cancellation, we will delete or anonymize your personal information in accordance with the rules, except for the data that needs to be retained due to order records and service traces.

We will never disclose your personal identifiable privacy information to any irrelevant third party without your explicit consent. Under the following limited circumstances, we may disclose your information as required: first, when we need to cooperate with logistics service providers to complete product delivery, we will only provide the necessary receiving name, address and phone number to the logistics party, and require the logistics party to keep the information confidential; second, if we receive formal legal requests from relevant regulatory departments, we will provide relevant user information in accordance with legal requirements. All third parties who obtain user information in accordance with the rules must sign a confidentiality agreement with tangleteezesale.com, and they are also obliged to protect your privacy information.

You have the right to view, modify and update your personal account information, receiving address and contact information on tangleteezesale.com at any time. If you find that your personal information is wrong or needs to be updated, you can modify it in the personal center of the website by yourself. You also have the right to apply for querying the personal information we have stored about you. If you have questions or objections to the processing of your personal information by tangleteezesale.com, you can send an email to press@tangleteezesale.com to feedback your demands, and our professional team will reply and handle it for you as soon as possible. We respect every user’s right to privacy protection, and continuously improve our information management system to safeguard your legitimate rights and interests.

We reserve the right to update and revise this Privacy Policy according to the actual operation of tangleteezesale.com and changes in service content. When the policy is updated, we will publish the revised content on the prominent position of the website page. The updated policy will take effect from the date of publication. Your continued use of the services of tangleteezesale.com after the policy update means that you agree to the revised Privacy Policy. We recommend that you regularly check the content of this policy to learn about the latest rules of user privacy protection on our platform.